Refunds & cancellations

Last updated 29 October 2026 · version 2.0.1

Website credits (Stripe)

Credits are digital content supplied immediately. Before paying you confirm you want them straight away, so the 14-day cancellation right ends once you use them. If you have not used any credits from a pack, or something went wrong (for example you were charged but received no credits), email info@annmarlimited.co.uk with your Stripe receipt within 14 days and we will refund you to the original card, usually within 5–10 working days.

App Store purchases

The iPhone, iPad and Mac app is sold by Apple. We cannot refund App Store payments ourselves. Request a refund at reportaproblem.apple.com; Apple decides. The app has no subscription, so there is nothing to cancel.